Terms of Service

Effective Date: April 1, 2026

Welcome to the CARMAhealth website ("Site"). These Terms of Service ("Terms") govern your access to and use of this Site, including all content, features, and services offered by CARMAhealth ("we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

Medical Disclaimer

The information provided on this Site is for general informational and educational purposes only. It is not intended to be, and should not be used as, a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, psychiatrist, or other qualified healthcare provider with any questions you may have regarding a medical condition.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not rely on information found on this Site for emergency medical needs.

CARMAhealth provides information about psychiatric services, including medication management, TMS therapy, ketamine-assisted psychotherapy, and other treatment modalities. The inclusion of any treatment or service on this Site does not constitute a recommendation for any specific individual. Treatment decisions should be made collaboratively between you and your healthcare provider based on your individual circumstances.

No Doctor-Patient Relationship

Your use of this Site does not create a doctor-patient, therapist-patient, or any other healthcare provider relationship between you and CARMAhealth or any of our providers. A provider-patient relationship is established only through a formal evaluation and mutual agreement to enter into care, typically beginning with a psychiatric evaluation at one of our locations or via telehealth.

Communications through this Site, including contact forms, email inquiries, and appointment requests, do not constitute medical consultations and do not establish a provider-patient relationship.

Telehealth Services

CARMAhealth offers telehealth services via secure, HIPAA-compliant video technology to patients in Texas, Florida, and Virginia. By using our telehealth services, you acknowledge and agree to the following:

• Telehealth is conducted through encrypted, secure connections in compliance with the HIPAA Privacy and Security Rules.
• Telehealth has limitations compared to in-person visits, including the inability to perform physical examinations.
• Technical difficulties may occasionally interrupt or prevent telehealth sessions.
• You are responsible for ensuring a private, secure environment during your telehealth appointment.
• Your provider may determine that telehealth is not appropriate for your condition and may recommend an in-person visit.

Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, or local law or regulation.
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site.
• Use the Site to transmit or send unsolicited commercial communications.
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our prior written permission.
• Introduce any viruses, malware, or other harmful material to the Site.
• Interfere with or disrupt the operation of the Site or servers or networks connected to the Site.

Intellectual Property

All content on this Site, including text, graphics, logos, images, audio, video, software, and the CARMAhealth name and brand, is the property of CARMAhealth or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may view and print content from this Site for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Site without our prior written consent.

Patient Portal and Online Services

CARMAhealth provides access to a patient portal and online services, including appointment scheduling and secure messaging, through third-party platforms. Your use of these services is subject to the terms and conditions of the respective platform providers in addition to these Terms. Protected health information transmitted through these platforms is governed by our Privacy Policy and applicable law.

Online bill payments submitted through our Site are processed by a secure external payment gateway. CARMAhealth does not store credit card numbers or financial account information on its servers.

Third-Party Links

This Site may contain links to websites operated by third parties, including government agencies, medical organizations, and educational institutions. These links are provided for your convenience and informational purposes only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your access to and use of third-party websites is at your own risk.

Disclaimer of Warranties

This Site and all content, materials, information, and services provided on the Site are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, CARMAhealth disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of any information provided on the Site.

Limitation of Liability

To the fullest extent permitted by applicable law, CARMAhealth, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use this Site, including damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless CARMAhealth, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of the Site, or your violation of any rights of another party.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of such courts.

State-Specific Provisions

Texas. CARMAhealth operates physical locations in Austin and Dripping Springs, Texas. All healthcare services provided in Texas are subject to the rules and regulations of the Texas Medical Board and applicable Texas healthcare laws. Patients receiving care in Texas have rights under the Texas Medical Records Privacy Act (Chapter 181, Texas Health and Safety Code).

Florida. CARMAhealth operates a physical location in Coral Springs, Florida. Healthcare services provided in Florida are subject to the rules and regulations of the Florida Board of Medicine and applicable Florida healthcare laws, including the Florida Patient's Bill of Rights and Responsibilities (Section 381.026, Florida Statutes).

Virginia. CARMAhealth provides telehealth services to patients in Virginia. These services are subject to Virginia telehealth regulations and the Virginia Consumer Data Protection Act as applicable.

Modifications to These Terms

CARMAhealth reserves the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page and post the revised Terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CARMAhealth regarding your use of the Site and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Contact Us

If you have questions about these Terms of Service, please contact us:

CARMAhealth
630 West 34th Street, Suite 301
Austin, TX 78705
Phone: (512) 212-4670
Email: info@carmahealth.com